[NEW VENTURE #1] Head of Operations

About Indigo

Indigo is the 1st Startup Studio dedicated to ConsciousTech (Tech Companies for the Inner World)

We are based in NYC and our areas of interests are the following : 

• Mental Health
• Mindfulness
• Neuroscience of Habits
• Alternative Medicine
• Well-being at work 

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About the Opportunity

The company is at the Intersection of Fintech and Health & Wellness benefits For our new venture we are looking for a Head of Operations.

Sound like something you’d like to be a part of? Reach out below. We’d love to bring our vision to life with you.

Market Data

63% of employees say workplace stress significantly impacts their mental and behavioral health. 

59% of employees say employers should play a role in improving worker health. 

Over the last 10 years, wellness incentives have increased from $260 (per employee) in 2009 to $760 (per employee) in 2019.

Investing in employees’ health, happiness and development has a big effect on counteracting stress. Every $1.00 invested yields $1.40 - $4.60 in averted medical costs & productivity losses.

The global corporate wellness market size is valued at USD 52.8 billion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 7.0%. 

That’s where we come in.

Corporate wellness programs subsidize employee health related activities but only to an extent. We’re creating a solution to conquer the barriers employees and HR departments face when ensuring the  mental health, physical, and financial of employees. 

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Responsibilities include:

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1. Process and Organization

• Liaise with CEO to make decisions for operational activities and set strategic goals
• Revise and/or formulate SOP and promote their implementation
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Evaluate and improve the efficiency of business procedures according to organizational objectives
• Oversee customer support processes and organize them to enhance customer satisfaction

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2. Finance and Operation

• Review financial information and adjust operational budgets to promote profitability
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

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About you

• At least 3+ years’ experience as a Head of Operations in a Startup/Scaleup environment
• Excellent organizational and leadership abilities
• Outstanding communication and people skills
• Knowledge of industry’s legal rules and guidelines
• In depth knowledge of diverse business functions and principles (e.g. finance, customer service etc.)
• Working knowledge of data analysis and performance/operation metrics
• Familiarity with various business software (e.g. ERP, CRM)

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“indigo is an Equal Opportunity Employer. We celebrate and support diversity and are committed to fostering an inclusive environment for all employees.”

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